Shipping
Shipping Policy
Order Processing
All orders are processed within 1–2 business days of purchase confirmation. Orders placed on weekends or public holidays will begin processing on the next available business day. You will receive a confirmation email with your order details once your purchase has been placed.
Shipping & Delivery Times
We ship internationally to customers worldwide. Once dispatched, orders typically arrive within 7–12 business days, depending on your location and local customs processing times. Please note that delivery timeframes are estimates and may vary due to factors outside of our control, including carrier delays or customs clearance.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can use this number to monitor the status of your delivery at any time.
Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost. We recommend checking with your local customs office for more information prior to placing your order.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery window, please contact us and we will work with the carrier to locate your shipment. We are not responsible for delays caused by customs processing or carrier disruptions; however, we will do our best to resolve any issues promptly.
Contact Us
If you have any questions regarding your shipment, please don't hesitate to reach out to our customer support team. We are happy to assist you.